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Have questions about hiring a chauffeur car in Melbourne? Find answers to the most frequently asked questions
Our chauffeurs are always waiting inside the terminal, next to the “chauffeur meeting point” on the ground level. They will be holding the name sign on a placard.
Yes, we do monitor the flights, in case of any delays.
Our chauffeur will keep track of your flight and we will be there at your service no matter how long your flight gets delayed by and we won’t charge any extra for this.
First, we need a formal written email from you for all the cancellations, to our Customer service email: booking@chauffercarmelbourne.com.au. For airport transfer, we are asking for 24 hours’ notice; for Melbourne pickups, we require 6 hours’ notice.
If your booking is Cancelled without following our cancellation policy, the full amount will be charged.
Please ring our customer service number on
1300 558 459
Yes, we do, We charge extra $10 per seat per transfer.
Not only our cars and chauffeurs are fully licensed, but also completely accredited by CPVV (Commercial Passenger Vehicles Victoria).
If you have any further questions, please feel free to send us an email: info@chauffercarmelbourne.com.au, or give us a call on 1300 558 459.
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